Mobile phone service fraud

What is mobile phone service fraud?

In the case of causing financial damage to users by selling mobile phones in violation of the Device Distribution Act, such as false or exaggerated advertisements, etc

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Major cases of damage

  • Pre-payment first! All remaining installments are exempted

    • Suggest that part or all of the advance payments will be returned within 3-4 weeks at the time of the contract and mobile phone device prices will be deposited later (Source: Yonhap News Agency)
    • If you deposit 100,000 won into your personal account and use a 5G plan worth about 80,000 won for four months, you can get more than 50% off the value of 20 gigabytes of Galaxy Note (Source: newspapers made by consumers)
  • Delivery of ID card! Open it safely and deliver it!

    • He/she opened a mobile phone by sending an ID card to the seller, but without his/her knowledge, he/she received two mobile phone bills
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  • Sign up for a three-year contract! In 2 years, installment payment will be paid in cash

    • If a new cell phone is purchased in installments with a three-year contract and maintained for two years, the remaining one-year installment plan will be given in cash, but the store disappeared two years later
  • Promise to pay 300,000 won! Guarantee with individual contracts!

    • A separate contract was prepared by the store, along with the statement that a part of the money would be deposited if a mobile phone was purchased under a two-year agreement, but the amount was not received, and individual contracts were found to have no legal effect

Prevention and countermeasures

Prevention and countermeasures

Do not use it if suspicious sales conditions are presented

In the case of a store, pre-approval (certification mark in the case of online) is not posted

In the event of a sales fraud, contact each carrier's customer center, police station (112), and mobile phone unfair behavior reporting center (cleanict.or.kr)