Inquiry

Inquiry

Inquires of customer centers

Inquires of the broadcasting and telecommunication CS center

  • Administrative or public institutes to deal with complaints and consultation on broadcasting and communication service are as below
    Inquires of the broadcasting and telecommunication CS center
    Information from administrative agencies or public institutions
    Classification Phone Homepage The duties under your jurisdiction
    Anti-corruption & Civil-rights Commission 110 www.acrc.go.kr

    Corruption report counseling

    Complaint counseling

    Terminal Distribution Act Report Center 080-2040-119 http://www.cleanict.or.kr/

    Report in case of violation of the Terminal Distribution Act

    National Police Agency Cyber Bureau 182 http://cyberbureau.police.go.kr/index.do

    Cybercrime reporting and counseling

    Personal Information Infringement Report Center 118(ARS extension 2) http://privacy.kisa.or.kr

    Damage from ID theft

    personal information leakage, etc.

    Illegal spam response center 118 www.spamcop.or.kr

    Spam report, received and processed

    Internet Infringement Response Center 118(Free) www.krcert.or.kr

    Report hacking/virus/phishing damage

    Mobile phone search call center 02-3471-1155 www.handphone.or.kr

    Report lost cell phone/p>

    check lost cell phone in real time

    Mobile phone search call center 1644-2367 www.spayment.org

    Report lost cell phone, check lost cell phone in real time

    Mobile phone/ARS Payment Arbitration Center 02-2015-9114 www.ktoa.or.kr

    Arbitration of disputes related to mobile phone/ARS payment

    Illegal and Youth Hazardous Information Report Center 1377 http://www.kocsc.or.kr/

    Receipt and processing of reports of harmful information on illegal youth

    1372 Consumer Counseling Center 1372 www.ccn.go.kr

    Consultation on goods and services and provision of consumer information

    Communication Dispute Mediation Committee 142-246 www.tdrc.kr

    Communication dispute settlement